about this tutorial...

This is one in a series of tutorials on intercultural communication. You may create a print version by clicking on the "print all" link at the top of the page. Anticipated completion time for this tutorial: approximately 100 minutes.

Learning Objectives


By successfully completing this unit, students should be able to...

  • Understand the role of language in human relationships
  • Discuss different communication styles such as direct and indirect
  • Discuss issues related to gender and language
  • Know about theories related to communication accomodation and anxiety management
  • Discuss different sources of miscommunication
  • Understand the dynamics of language use on the Internet

Key concepts for this unit

Select an item to see its definition...

Anxiety/uncertainty management
Theory by William Gudykunst to define how humans effectively communicate based on their balance of anxiety and uncertainty in social situations

Key concepts (PDF)